What if the order shows it is being returned?
There are a few reasons an order can be returned to us but most often it is due to an undeliverable address. Other ...
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What if a package wasn't delivered, but the tracking states that it was?
The return address is by default where your package was fulfilled:
Packages sent out from our US and Mexico fulfil...
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What if the product is damaged in the mail?
If something arrives damaged, send a photo of the damaged goods in contact page, then we'll gladly send a replaceme...
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What if the order is lost in the mail?
For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date....
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