How do I report a problem with my order?
You can report problems with an order through the contact form.
- Log into your S3ART account.
- Find the order in your orders page.
- Copy the order ID to the clipboard.
- Move to the contact page.
- Write up your problem in detail including the order ID and upload relevant photos where possible.
- Click on "Send".
It is always best to include photos with your initial problem report to avoid delays.